Refund Policy
1. Eligibility for Refunds
Refunds are only available for products that are returned in their original condition within
5 days of purchase.
2. Refund Process
To request a refund, please contact our customer support team with your order details.
3. Refund Timeframe
Once your return is received and inspected, we will send you an email to notify you that we
have received your returned item and the approval or rejection of your refund. Once approved,
refunds will take 7 business days to be credited into the beneficiary’s bank account.
4. Exchanges
We only replace items if they are defective or damaged. Incase of exchanges, we will initiate the
process within 5 working days and the replacement will be delivered within 10-21 working days for domestic orders, and within 30-45 days for international orders
Return Policy
1. Eligibility for Returns
To be eligible for a return, your item must be unused and in the same condition that you
received it.
2. Return Process
To initiate a return, please contact our customer support team within 5 days of
receiving your item.
3. Return Shipping
You will be responsible for paying for your own shipping costs for returning your item.
4. Return Time Frame
In case of a approved return, your replacement will be delivered within 10-21 working days for domestic orders and 30-45 days for international orders
Shipping Policy
1. Shipping Rates
Shipping rates are calculated based on the weight of your order and your location.
2. Shipping Times
Orders are typically processed, shipped and delivered within 10-21 business days for domestic orders.
3. International Shipping
We offer international shipping to select countries. Please note that customs duties and taxes
may apply. Orders will be delivered within 30-45 business days.
4. Order Tracking
Once your order has shipped, you will receive a tracking number via email.
